We’re proud to offer fast, reliable UK delivery on all our campervan conversion parts and accessories!
Orders are usually dispatched within 24 hours (Monday–Friday) once cleared payment is received before 12 midday (UK time).
Orders placed after midday or over the weekend are dispatched on the next working day.
We may combine multiple-item orders and choose the most suitable courier for safe and efficient delivery.
During peak periods, holidays or bad weather, dispatch may take a little longer — but we’ll always keep you informed.
We work with trusted UK couriers to get your campervan parts to you quickly and safely:
| 🚛 Courier | ⏱️ Estimated Time | 📋 Notes |
|---|---|---|
| Royal Mail Tracked 24/48 | 1–3 working days | For smaller items |
| DPD / DHL / APC / FEDEX | 1–2 working days | Fast & fully tracked |
| DX Freight / Pallet Services | 2–4 working days | For large, heavy or long items (e.g. furniture pods, rails, panels) |
🕓 Delivery times are estimates and may vary slightly due to courier workload, remote locations, or severe weather.
Orders sent via couriers are fully tracked, as are many of our Royal Mail services.
You’ll receive tracking details by email or text message once your order leaves our workshop.
Many couriers also provide:
📅 1-hour delivery windows
📍 Safe place or collection point options
🔁 Re-scheduling tools via their app or website
Some larger items (like furniture kits or long panels) are shipped via pallet or oversized freight:
The courier will contact you to arrange a delivery date.
Please ensure someone is available to receive and sign for the delivery.
Pallet deliveries are made to kerbside only (drivers are not required to carry items indoors).
If a delivery is missed or refused, a re-delivery fee may apply.
Please double-check your address, postcode, and contact number before placing your order.
We can’t be held responsible for delays or lost parcels caused by incorrect or incomplete details.
Once dispatched, we’re unable to change or reroute the delivery address.
If a parcel is returned to us due to incorrect details or failed delivery, return shipping costs may be deducted from your refund.
We pack every order with care — but if something goes wrong, we’ll sort it quickly.
If your parcel arrives damaged, please sign for it as “damaged” and email us within 48 hours with photos of the item and packaging.
If something’s missing, please contact us within 7 days of delivery so we can investigate.
Claims made after these timeframes may not be accepted by couriers.
If your order hasn’t arrived on time:
Check your tracking link for updates.
If it’s still delayed after 10 working days, please contact us — we’ll liaise with the courier and help resolve it.
A parcel is considered lost only after a full courier investigation confirms non-delivery.
Prefer to collect your order in person?
Select “Collection” at checkout — we’ll email you when it’s ready.
Please bring photo ID or proof of purchase when collecting.
We care about the planet just as much as your campervan!
That’s why we use:
♻️ Recyclable, eco-friendly packaging
📦 Strong boxes and protective wrapping
🔩 Flat-packed or palletised shipping where needed
We reuse and recycle wherever possible to reduce waste without compromising protection.
Questions about your order, tracking, or delivery?
Our friendly team is always happy to help — just drop us a message at hello@highpeakconversions.co.uk.
🧭 We’re here to make sure your campervan parts arrive safely, securely, and ready for your next adventure.
